SHIPPING CHARGES

We ship to all countries WORLDWIDE.

The shipping is free for all the orders, no extra charges.

LEAD TERM

In Stock items

In stock items are dispatched within 72 hours of cleared payment on business days.

Made to order items

All items purchased made to order take on average 7-30 days to manufacture these items unless specifically indicated differently on the item page. Manufacture of your item will begin immediately after cleared payment. Items will be dispatch within 48 hours on business days after manufacturing is complete. 

SHIPPING TERM

All items are dispatched using express couriers, such as but not limited to DHL/FEDEX/UPS/EMS. Delivery times vary between 3-15 days worldwide.

DELIVERY POLICY

In the event nobody is home when our courier attempts to delivery your item a notification shall be left to re-arrange delivery. If delivery is missed again and the item is returned back to us you will be liable to pay delivery charges again. 

TAXES AND CUSTOM DUTIES

For all deliveries, if any taxes and custom fees occurs, they will be at the customer’s expense, and will be asked for at the time of the delivery. (The amount will be calculated once the goods arrive in customs).

Woo Lighting does not manage the tax refund. You can either contact the customs directly or have the delivery made to the asked address.

In this case, the invoice will be included with the parcel and a copy of the invoice will also be available in the customer’s account on the website.